Pro will not activate
Confirm that you are online and paste the license key exactly as shown in your Polar order confirmation. Never send your full license key by email.
SUPPORT
How can we help?
Check the answers below first. If the problem remains, contact us by email and we will help you directly.
Email support
support@loopblock.appAuto-advance does not work
Confirm that Pro and auto-advance are enabled, then refresh the supported short-form page. A click, tap, scroll, or key press cancels a pending auto-advance.
Supported platforms
LoopBlock supports YouTube Shorts, Instagram Reels, TikTok, and Facebook Reels. Site interface changes can temporarily affect a feature.
Refund request
See the Terms & Refunds page for eligibility. Include your Polar order number in the email, but do not include your full license key.
What to include
- Your operating system and browser version
- Your LoopBlock version and the affected platform
- The steps that reproduce the issue
- A screenshot with personal or sensitive information hidden
Typical response time: within 2 business days.